About SCFCC

The Sunshine Coast Family Contact Centre is a children's contact centre which ensures the smooth changeover of children between separated parents and appropriate contact visits between children and their non-residential parents/guardians.

The service is for families who are in conflict and cannot arrange a mutually agreeable or safe venue for child-parent contact.

Trained staff ensure contact and changeover is free of any conflict. The Sunshine Coast Family Contact Centre is an independent service, and is operated on a non-judgmental basis. Facilitated Contact is supervised under strict guidelines from the Centre Management Committee. The primary objective of the centre is to ensure the safety and wellbeing of the child, the empowerment of the parents and the child.

"WHERE KIDS COME FIRST" is the focus of our supervised contact and changeover service for children and parents. The residential and non-residential parents do not come into contact during changeover, which means unnecessary conflict between parents is avoided. Our Centres offer a safe, harmonious and neutral environment, where children can safely develop a positive relationship with their non-residential parent.